Administrative/Operations OKR Examples

How-to Guide to Writing Good Administrative/Operations OKRs with
Example Objectives and Key Results

When getting started with Administrative/Operations OKRs - Objectives and Key Results -
the common questions we get at Weekdone are:

  1. How to write good Administrative/Operations OKRs?
  2. Can you give me examples of good Administrative/Operations OKRs?
  3. What should I put in my Administrative/Operations OKRs?

To answer these questions we created this database of example Administrative/Operations OKRs so you
can get started and write your own company, department, team, or personal OKRs.

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Improve internal document management
  • Choose and launch new document sharing platform
  • Have each of 17 teams create their own directory structure for documents
  • Move 75% of existing % of documents from file servers to new system
Improve satisfaction with receptionist's work
  • Decrease number of complaints and negative feedback per quarter from 15 to 5
  • Increase positive feedback items and praise from 5 to 15 per quarter
  • Increase end-user satisfaction rating from 4.0 to 4.5
Improve our document and information management procedures
  • Implement a better system for tracking incoming requests
  • Review software options for incoming document tracking
  • Start compiling a weekly "Office highlights" newsletter to all team members
Self-educate in areas related to being a great secretary
  • Take 2 online video courses on being a great secretary
  • Read daily on topics related to customer success in front office
  • Conduct a survey among colleagues to evaluate areas of improvement in my work

Head of Operations OKR Examples

Improve internal document management
  • Choose and launch new document sharing platform
  • Have each of 17teams create their own directory structure for documents
  • Move 75% of existing documents from file servers to new system
Successfully launch version 3 of our main product
  • Get 10000 new signups
  • Get published product reviews in over 15 publications
  • Achieve sign-up to trial ratio of over 25%
  • Achieve trial to paid ratio of over 50%
Research, analyze, and understand what our users and non-users really think
  • Sales team to conduct 50 phone interviews with key accounts
  • Support team to conduct 50 phone interviews with churned accounts
  • Product management to interview 25 external team leaders (non-users)
  • Design team conduct 30 web-based user testing sessions on new and old users

Office Manager OKR Examples

Improve our document and information management procedures
  • Implement a better system for tracking incoming requests
  • Review software options for incoming document tracking
  • Start compiling a weekly Office newsletter to all team members
Improve satisfaction with receptionist’s work
  • Decrease number of complaints and negative feedback per quarter from 15 to 5
  • Increase positive feedback items and praise from 5 to 15 per quarter
  • Increase end-user satisfaction rating from 4.0 to 4.5
Make the Office a desirable place to work
  • Gather feedback from 10 employees on improvement ideas
  • Organise 3 monthly office events
  • Find a supplier for food and drinks in the office.

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Objectives
"Where do I want to go?"
  • O Objective
  • B Bracing
  • J Judicious
  • E Exact
  • C Clearly understandable
  • T Tangible
Key Results
"How do I get there?"
  • R Reachable
  • E Exponent
  • S Significant
  • U Understandable
  • L Limited to numbers
  • T Trackable
OKR Best Practices

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