Increase engagement with new paying customers

• Increase open rate of our in-product communications from 4% to 15%% 154
• Increase the number of follow-up meetings booked from 7 to 21 per weekmeetings per week 217
• Achieve service quality rating 9 out of 10 based on the after meeting anonymous pollrating 95
• Reduce average response time from 5h to 1hhours 15