Technology - R&D - Engineering OKR Examples

Information Technology (IT) team members quite often find themselves juggling competing demands.

On the one hand, they have to solve the problems of current users and fix bugs, on the other hand, the leadership team expects them to create new features that would add value to the product in the future. 

How can IT teams get aligned with the company’s priorities?

Let’s introduce you to OKRs, a collaborative goal-setting tool used by IT teams and other departments to single out priorities for improvement and focus on specific quarterly outcomes. OKRs are about team alignment that helps to clarify priorities and give developers permission to let some of the day-to-day issues slide in favor of prioritizing long-term initiatives. 

OKRs are not a new bug tracking or agile project management tool. Engineering OKRs are about achieving measurable business outcomes. OKRs for information technology work in two ways:

  • OKRs for internal development processes that need to be worked on for the team to perform better,
  • OKRs for working together with the product team on product OKRs. 

Here are some examples of what OKR examples for information technology you could set.

 

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Engineering OKRs for Quality Assurance

Improve the quality of our releases
  • Reduce bugs reported after the release from 20 to 5 average bugs 520
  • Increase code unit test cover from 30% to 50%% 5030
  • Increase team members contributing to testing from 1 to 3 people on average testing product before releaseteam members 31
Test A, B, C tools to select the best one
  • Test the development process with A, B, C tools on 6 different featuresfeatures 60
  • Evaluate tools A, B, and C with 4 main parameters (1-speed, 2-accuracy, 3-security, 4-integration with other tools) to determine which one matches our needsevaluated tools 30
  • Test the tool with the highest matching score developing 5 more features to ensure consistent resultsfeatures 50
Improve the stability of our product releases
  • Reduce monthly average unscheduled downtime from 86 minutes to 15minutes 1586
  • Reduce emergency production batches average from 6 to 2 batches 26
  • Increase releases being on time from 50% to 80%% 8050
Increase the quality of our mobile app
  • Run at least 20 users test on mobile apptests 200
  • Resolve 80% of high priority bugs% 800
  • Reduce mobile app bug support tickets from 50 to 10 per monthtickets 1050

Engineering OKRs for Reliability & Security

Make our data security bulletproof
  • All 7 team members complete the data training with 80% score in test resultpeople with 80% score 70
  • Reduce security-related server downtimes from 2 to 0 averagedowntimes 02
  • Reduce customers not choosing us because our security measures from 10 to 2 averagelost customers average 210
Improve cloud security to be more trusted by our customers
  • Reduce security incidents per month from 2 to 0incidents 02
  • Assign certain access control to each 4 user typesuser types 40
  • Increase vulnerability scans from 3 to 6 scans 63

Engineering OKRs for Performance

Improve our team speed without compromising on quality
  • Increase sprint velocity from 70 to 80 pointspoints 8070
  • Reduce average bug fix times from 7 days to 4 daysdays 47
  • Reduce the average number of bugs per release from 5 to 2bugs 25
Improve development and sales team cooperation and workflow
  • Train 6 sales team members on how to report bugs efficientlyteam members 60
  • Organize at least 3 alignment meetings to brainstorm possible improvements areasmeetings 30
  • Increase team members satisfaction around cooperation from 40 to 80 %% 8040
Improve our page performance on the landing pages
  • Reduce page full loading time from 4 seconds to 1 secondseconds 14
  • Increase page security rating from 60 to 80rating 8060
  • Increase page structure score from 50 to 80%% 8050

Engineering OKRs for Product Development

Expand our team knowledge to be able to develop product mobile version
  • 3 developers get a certificate on mastering React certificates 30
  • Build 3 KPI dashboards to test the knowledge and provide better KPI visualizationdashboards 30
  • Develop at least 2 (of 12) planned parts of mobile appparts 20
Help our support team to make the Help Center a useful resource
  • Improve search functionality to increase searches from 200 to 500searches 500200
  • Develop 5 reusable blocks for easier article uploadingblocks 50
  • Develop smart article recommendation to achieve click rate of 15% % 150

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